Terms & Conditions

These general conditions of sale apply strictly to all sales of products made by the online store www.imaticalospalacios.com

Any order placed with the online store www.imaticalospalacios.com necessarily implies, as an essential, determining and essential condition, the unreserved acceptance by the Customer of the General Conditions of Sale of the online store www.imaticalospalacios.com in force on the day on which the corresponding order is carried out. In addition, the Customer acknowledges that the acceptance of these conditions will imply the application of these conditions to the order to which they refer, as well as to any subsequent order, with the exception of those cases in which new conditions are brought to his attention by the online store www.imaticalospalacios.com. The fact that the store onlinewww.imaticalospalacios.com does not resort at any given time to any of these conditions cannot be interpreted nor will it be equivalent to renouncing to resort to them in the future or in the past.
The interpretation and execution of the conditions, as well as all the acts that are a consequence of them, will be subject to Spanish law, unless there are provisions of public order contrary to it.

PRICES

The prices published in the online store www.imaticalospalacios.com are in Euros and are valid except for typographical errors. All prices carry the VAT included applicable on the day of the order, any change of VAT rate will be automatically applied to the prices of the products for sale in the online store www.imaticalospalacios.com.

In case you need an invoice, you must request it through email, any invoice downloaded through the website will not have any legal validity.

CANCELLATION OF ORDERS

It will only be possible to cancel those orders that have not been shipped. Once the item has been shipped, you must proceed if desired, with a return of the item.

RETURN AND REFUND

To request a return and refund, you must contact us through our phone, email or contact form. Once our department approves it, we will proceed with the return of the item. When the item is received by us, we will proceed with your check and finally with the refund of your money. Shipments of returns with reasons other than our mistakes will not be refunded.

SECURITY AND PROTECTION FOR BUYERS

Payments for purchases made at www.imaticalospalacios.com are made through Redsys (BBVA's official payment channel) with all encryption and data transfer security systems through the SSL protocol, so the buyer will enjoy the protection of these channels at all times. We also accept payments on behalf PayPal, also enjoying all the security that this form of payment gives you.

PRIVACY AND DATA PROTECTION

Our company guarantees compliance with current regulations on the protection of personal data, reflected in Organic Law 15/1999 of December 13, Protection of Personal Data and Royal Decree 1720/2007, of December 21, which approves the Regulations for the Development of the LOPD. The use of this website implies acceptance of this privacy policy.

INFORMATION ABOUT OUR COMPANY

Our company is permanently located at the following address:

Imática Los Palacios SL - B90222399

 C/ Charco, 4 (Local)

Los Palacios and Villafranca 

41720 Seville - Spain

Our company is registered in the commercial registry, folio 81 of volume 6.079 of the General Section of Companies, Sheet number SE-106.779, 1st inscription.